You can return any unwanted items to us within 35 days of receiving your order for a refund or replacement. Any items that are unused and in their original packaging can be returned under our 35 day returns policy. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. All returns are evaluated before being processed. Unless faulty, any products which have been opened cannot be refunded or exchanged. Any queries, please email email@example.com, stating your full name, address and invoice number. This does not affect your statutory rights.